Director
Robin Jones
Leads the company's direction with a focus on service quality, customer trust and sustainable growth.
Our team
The people behind the Tier 1 standard.
A professional team focused on organized service, customer communication and dependable automotive care.
Manager
Thomas
Coordinates day-to-day operations and helps keep service planning, communication and customer needs aligned.
Human Resources
Sarah Mitchell
Supports people, workplace coordination and the professional culture that helps the team deliver consistently.
Team culture
Professional people. Practical service.
At Tier 1, teamwork is part of the customer experience. Clear internal communication helps every service conversation stay organized from the first inquiry through ongoing maintenance.
✓Respectful communication
✓Accountability in service processes
✓Continuous learning and improvement